We offer standard shipping (5-7 business days) and express shipping (2-3 business days). All orders are processed within 1-2 business days. You'll receive a tracking number via email once your order ships.

Hand wash or machine wash on a delicate cycle with cold water using a silk-safe, mild detergent. Avoid bleach, fabric softeners, and high heat. Tumble dry on the lowest setting or lay flat to dry. Store away from direct sunlight to preserve the natural silk fibres.

Absolutely. Unlike synthetic fabrics, 100% natural mulberry silk has a naturally smooth surface with 600 thread weaving that creates virtually zero friction while you sleep. This means fewer sleep creases, reduced hair breakage, less frizz, and retained moisture in both your skin and hair. It's why dermatologists and hair specialists recommend silk over cotton or polyester satin.

We offer a 30-day satisfaction guarantee. If you're not completely happy with your purchase, you can return it within 30 days of delivery for a full refund. Items must be unused, unwashed, and in original packaging. Return shipping costs are the customer's responsibility unless the item is defective.

We photograph our products in natural lighting to show accurate colors, but please note that colors may appear slightly different on various screens due to display settings. The natural mulberry silk also has a natural sheen that can reflect light differently in person versus in photos.

Yes, our pillowcases are designed to fit standard and queen size pillows (20" x 26" to 20" x 30"). The envelope closure design ensures a snug, secure fit that keeps your pillow in place throughout the night.

Yes, our 100% natural mulberry silk pillowcases are naturally hypoallergenic and resistant to dust mites, mold, and mildew. This makes them an excellent choice for those with sensitive skin or allergies. The smooth surface also doesn't absorb skincare products like cotton does.